Tradition Reimagined
Classic beauty, tailored with modern elegance.
New Arrivals • Timeless Grace • Refined Craftsmanship • Shop the Collection
Policy and Contact
Return & Refund Policy
Return & Refund Policy
Eligible items may be returned within 30 days after delivery.
Items must be unused, in original condition, and returned with original packaging where possible.
Please contact support@jiutianlanyue.shop before sending any return.
Return address varies by warehouse; unauthorized returns may be rejected.
Approved refunds are usually issued to the original payment method within 7–14 business days after inspection.
Privacy Policy
Privacy Policy
We collect information such as your name, address, email, phone number, order details, and payment-related information when you place an order or contact us.
We use this information to process orders, provide support, arrange shipping, manage refunds, improve our store, and comply with legal obligations.
We may share necessary information with trusted service providers such as payment processors, DHL, logistics partners, and website service providers.
By using our store, you agree that your information may be processed in Hong Kong and other locations where our service providers operate.
For privacy questions, please contact support@jiutianlanyue.shop.
Terms of Service
Terms of Service
By using this website, you agree to these Terms of Service.
All orders are subject to acceptance, stock availability, payment verification, and fraud review.
Product descriptions, pricing, and availability may be updated or corrected at any time without prior notice.
Returns and refunds are handled according to our Return & Refund Policy.
These Terms are governed by the laws of Hong Kong SAR.
Shipping Policy
Shipping Policy
Orders are usually processed within 1–3 business days after payment confirmation.
We mainly ship by DHL to Hong Kong, selected European destinations, and the United States.
Estimated delivery times:
Hong Kong: 2–5 business days
Europe: 5–12 business days
United States: 5–12 business days
Shipping times are estimates only and may be affected by customs, weather, courier delays, or incorrect address information.
Contact Information
Company Name: JIUTIAN LANYUE INTERNATIONAL LIMITED
Brand Name: JIUTIAN LANYUE
Certificate No.: 78020686-000-04-25-0
Address: RM 1009, 10/F, Front Block, Ming Sang Industrial Building, 19 Hing Yip Street, Kwun Tong, Hong Kong
Email: support@jiutianlanyue.shop
Phone: +86 135 2077 8229